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No Fault Found: The Search for the Root Cause
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No Fault Found: The Search for the Root Cause 2015 Edition, September 3, 2015
Description / Abstract:
Scope of This Book
As stated earlier, this book will cover most of the areas shown in Figure 1.1, with the exception of cost, which was covered briefly in the last section. With such a new subject, the book aims to bring Systems Engineering and Quality Management procedures to bear on NFF and illustrate their use with a number of use cases.
With the plethora of definitions and terminology used in the NFF area, chapter 2 deals with terminology, and aims to give a consistent set of definitions for the book, something that will hopefully be embraced by the community. This is followed by chapter 3 on the importance of the human in the loop. Sometimes engineers or technologists forget that a piece of equipment or a technology is not, in itself, the solution to a problem. It is only when the humans that operate the system buy in, and totally understand and accept new methods, that success is achieved.
Next, the book tackles NFF and systems effectiveness, looking at its component parts of availability and safety in chapters 4 and 5, respectively. The ideas expressed in chapter 5 are, perhaps, the most speculative in the book but aim to give current thinking in regard to NFF and safety.
The book then moves on to aspects of management. Operating policies are discussed in chapter 6 before chapter 7 proposes a benchmarking tool for NFF. The use of this tool will allow organizations to see at what level they are addressing the NFF problem and what is involved in moving to the next level.
The complexity brought about by modern embedded electronics poses unprecedented challenges in maintenance and repair, threatening customer satisfaction and causing increased warranty costs. This, of course, has an impact on the testability of an item and may result in the incorrect fault detection and hence contribute to the NFF phenomenon. In light of this, a look at system and diagnostic design is taken in chapter 8; with the right technology, to increase diagnosis, being examined in chapter 9.
The book concludes with chapter 10, which gives an overall summary and thoughts on future direction.
As stated earlier, this book will cover most of the areas shown in Figure 1.1, with the exception of cost, which was covered briefly in the last section. With such a new subject, the book aims to bring Systems Engineering and Quality Management procedures to bear on NFF and illustrate their use with a number of use cases.
With the plethora of definitions and terminology used in the NFF area, chapter 2 deals with terminology, and aims to give a consistent set of definitions for the book, something that will hopefully be embraced by the community. This is followed by chapter 3 on the importance of the human in the loop. Sometimes engineers or technologists forget that a piece of equipment or a technology is not, in itself, the solution to a problem. It is only when the humans that operate the system buy in, and totally understand and accept new methods, that success is achieved.
Next, the book tackles NFF and systems effectiveness, looking at its component parts of availability and safety in chapters 4 and 5, respectively. The ideas expressed in chapter 5 are, perhaps, the most speculative in the book but aim to give current thinking in regard to NFF and safety.
The book then moves on to aspects of management. Operating policies are discussed in chapter 6 before chapter 7 proposes a benchmarking tool for NFF. The use of this tool will allow organizations to see at what level they are addressing the NFF problem and what is involved in moving to the next level.
The complexity brought about by modern embedded electronics poses unprecedented challenges in maintenance and repair, threatening customer satisfaction and causing increased warranty costs. This, of course, has an impact on the testability of an item and may result in the incorrect fault detection and hence contribute to the NFF phenomenon. In light of this, a look at system and diagnostic design is taken in chapter 8; with the right technology, to increase diagnosis, being examined in chapter 9.
The book concludes with chapter 10, which gives an overall summary and thoughts on future direction.
No Fault Found: The Search for the Root Cause 2015 Edition, September 3, 2015